Vision and Values

Vision

  • A world class business committed to the design and manufacture of innovative heat transfer solutions in partnership with our customers

 

Purpose

  • Offer high value, reliable and efficient heat transfer solutions engineered to meet our customers’ exacting needs
  • Empower our employees with skills and opportunities so that we can grow together
  • Invest in our business for sustainable and profitable growth
  • Ensure our actions and our products respect the community and environment

 

Values

  • Always seek to understand the customers needs (both internal and external) and deliver it with the minimum waste
  • Continuous Improvement
  • We work in a standardised and safe way
  • Quality it's is in everything we do! We never pass on poor quality to the next process
  • Respect the individual
  • Always look to the long term

 

Behaviours

  • When there is a problem: go to the source, find the facts, find the root cause, build consensus, make decisions, implement with velocity.
  • Challenge the status quo
  • Work as a team
  • To improve a process you must first measure the process
  • Bad news first – ensure the problems are highlighted